Employment Opportunities

Job Opportunities at Don Carlton Acura of Tulsa

Automotive Sales Professional

Job Description

(Must Have Previous Car Sales Experience)

This is not a job offer, it's a career opportunity. Don Carlton Acura is looking for positive, well spoken, motivated, career minded sales people who care about their future and are looking to make a long-term commitment to themselves and to our team. Acura is one of the hottest brands in the region and Tulsa is one of Acura's hottest markets. If you are serious about your career and want to move to the next level, Don Carlton Acura could be your next home.

Duties and Responsibilities:

  • Learn the Acura product line and vehicle features to assist customers in finding the right vehicle for them;
  • Listen to customers to determine their needs and budget;
  • Be honest and helpful to customers;
  • Take customers on test drives and explain vehicle features and options;
  • Be 100% committed to customer satisfaction and outstanding service;
  • Be communicative with customers both during and after the sale;
  • Determine each customer's vehicle needs by asking questions and listening to responses;
  • Deliver vehicles to customers and make sure they fully understand how to operate them;
  • Establish and meet personal and company sales goals;
  • Work as a team with other sales people and with sales managers;
  • Know the vehicle inventory for both new and used vehicles to best assist a customer looking for a vehicle;
  • Keep current on all Acura product training;
  • Maintain a high customer satisfaction score with Acura;
  • Attend sales meetings and training offered by the dealership and the manufacturer;
  • Update customers in the Customer Relationship Management (CRM) system and complete a daily work plan;
  • Understand not only the Acura product but also features of competing brands so that you can explain the differences to customers;
  • Maintain an ongoing client relationship and open communication with our customers to promote repeat business;
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department;
  • Build a life-long relationship with customers so that they give you referrals and continue will come back to the dealership when it's time for their next car.

QUALIFICATIONS The ideal Luxury Automotive Sales Consultant candidate will have at least one year of proven car sales performance record (any industry), professional appearance, outgoing personality, and a willingness to continuously prospect in order to regularly exceed the minimum sales quota. • Neat, clean, and professional appearance • Able to hold yourself accountable and achieve goals with limited direct supervision • Self-motivated and able to work in a team environment • Strong communication, presentation, and writing skills • Impressive work-ethics

You MUST apply in person to be considered for the position. Please bring your resume to the interview. Business attire required.

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Automotive Service Advisor/Writer

Job Description

Overview

Don Carlton Acura is a family owned and operated company looking for talented and motivated individuals to join our team and help our growing service business drive customer loyalty by providing an exceptional customer service experience to each and every guest.

Benefits

  • Performance bonuses
  • Paid training
  • Health, Dental, Life, and Disability Insurance
  • 401(k) with company match

Responsibilities

  • Setting, confirming, and preparing for appointments to expedite the customer's service experience
  • Greeting customers in a timely and friendly manner
  • Determining vehicle needs based on customer information, a vehicle walk-around, and a technician's multi-point inspection
  • Producing repair orders for customers with full transparency including cost and time estimates
  • Communicating frequently with technicians and parts associates to ensure timely completion of work
  • Follow-up with customers on the status of their vehicle
  • Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information

Qualifications

  • High School Diploma or equivalent
  • Valid in-state drivers license and must maintain an acceptable, safe driving record
  • Ability to achieve targeted goals
  • Strong desire to provide and exceptional customer experience
  • Ability to thrive in a fast-paced environment with demonstrated communication and interpersonal skills

Job Type: Full-time

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Automotive Master Service Technician

Job Description

Master Technician - Automotive

Don Carlton Acura has an immediate opening for a full time Honda/Acura experienced master technician to join our team. We are one of the fastest growing luxury dealerships in Tulsa, Oklahoma. Don Carlton Acura offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career. Apply today or refer a qualified friend.

Responsibilities and Requirements

  • Determine and discuss vehicle issues, current work and future needs with customers and service advisors.
  • Diagnose, maintain and repair automotive systems.
  • Perform quality inspections, including test drives, of vehicles prior to returning them to customers
  • Communicate directly with service advisors to keep customers informed of any additional service needs and provide an estimate for any new repairs.
  • Execute repairs under warranty to manufacturer specifications.
  • Strong work ethic and positive attitude
  • Solid understanding of automotive systems and the ability to accurately problem solve
  • Honest and dependable
  • Professional appearance and strong communication skills
  • Basic computer skills a plus
  • Organization skills
  • Must have the ability to multi-task
  • Work well under pressure
  • Proven track record
  • Strong record of positive Customer Satisfaction results
  • Team-oriented
  • Valid Oklahoma driver's license with good driving record
  • Background check

Benefits

  • Above average compensation package
  • Health insurance after 90 days of employment
  • Paid holidays after 90 days of employment
  • 401k plan
  • Paid training plan

Compensation

Compensation is based on experience

Job Type: Full-time

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Please Call For Job Opening Information
(918) 664-2300

Call Us

Don Carlton Acura Of Tulsa

4905 S Memorial Drive
Directions Tulsa, OK 74145

  • Sales: (918) 664-2300
  • Service: (918) 664-2300
  • Parts: (918) 664-2300

Hours

  • Monday 8:00AM - 8:00PM
  • Tuesday 8:00AM - 8:00PM
  • Wednesday 8:00AM - 8:00PM
  • Thursday 8:00AM - 8:00PM
  • Friday 8:00AM - 8:00PM
  • Saturday 8:00AM - 7:00PM
  • Sunday Closed